Payment Policy of CARLFIXCITY

Effective Date: February 20, 2025

At CARLFIXCITY, we are committed to providing a secure, convenient, and efficient payment process for our customers. This Payment Policy outlines the methods of payment we accept and other important details regarding payments for your orders.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made on our website:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: Secure payments through your PayPal account.

  • Other Payment Options:

    • We may offer additional payment methods, such as gift cards or financing options, which will be available during checkout.

2. Payment Processing

  • When you place an order on CARLFIXCITY, the payment will be processed immediately through our secure payment gateway.
  • For credit/debit card payments, your card will be charged at the time of order. You will receive an email confirmation once the payment is successfully processed.

3. Security and Fraud Prevention

  • We take your privacy and security very seriously. All payment transactions are encrypted using SSL (Secure Sockets Layer) technology to ensure your payment information is protected.
  • CARLFIXCITY reserves the right to cancel or refuse any order if fraud or unauthorized activity is suspected. If your payment is flagged as suspicious, we may contact you for additional verification.

4. Taxes and Fees

  • Sales tax will be applied to your order based on your shipping address and the applicable tax rate. Sales tax will be calculated during the checkout process.
  • CARLFIXCITY is required to charge sales tax on orders within the state of Utah (UT) due to state law.

5. Payment Errors

  • In the rare event of a payment error or issue during processing, please check your payment details to ensure accuracy. If the problem persists, please contact our customer service team for assistance.
  • If your payment is declined or fails, we will notify you and allow you to retry with a different payment method.

6. Order Confirmation

  • After your payment has been processed, you will receive an Order Confirmation email. This email will include a summary of your order details, including the items purchased, total amount charged, shipping address, and order number.
  • If there are any issues with the payment or your order, please reach out to our customer service team as soon as possible.

7. Payment for Pre-Orders or Backordered Items

  • If you are purchasing an item that is on pre-order or backordered, you may be charged at the time of order. You will be notified of the expected shipping date during checkout.
  • In some cases, we may offer the option to split payments or offer partial payment plans for pre-orders. Any such arrangements will be made clear during the checkout process.

8. Refunds and Payment Disputes

  • Refunds are processed according to our Refund and Returns Policy. Refunds for returned items will be issued to the original payment method used for the purchase.
  • If you believe there is an error with a refund or payment, please contact us within 30 days of the transaction so we can resolve the issue promptly.

9. Currency

  • All prices listed on CARLFIXCITY are in U.S. Dollars (USD). Payments must be made in U.S. Dollars, regardless of your location.

10. Contact Us

If you have any questions regarding payment methods or issues with your order, please feel free to reach out to our customer service team:

Thank you for choosing CARLFIXCITY! We strive to make your shopping experience secure and seamless.