
Sales Policy of CARLFIXCITY
Effective Date: February 20, 2025
Thank you for shopping with CARLFIXCITY! Our Sales Policy outlines the terms and conditions of sales transactions, ensuring that your shopping experience is clear, smooth, and satisfactory. By placing an order with us, you agree to the following terms:
1. Order Acceptance and Confirmation
- When you place an order with CARLFIXCITY, it is an offer to purchase the items in your cart. We will send you an Order Confirmation email once we have received your order.
- However, the receipt of your order confirmation does not guarantee that your order will be processed or fulfilled. CARLFIXCITY reserves the right to cancel or refuse any order at any time, including after an order confirmation is issued.
2. Pricing and Payment
- All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We make every effort to ensure that prices are accurate at the time of sale.
- Sales taxes, shipping charges, and any applicable fees will be added to your order total during checkout.
- We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other payment options available at checkout.
- Payments are processed securely through trusted third-party payment processors. By submitting your payment information, you authorize CARLFIXCITY to charge your payment method for the total order amount.
3. Product Availability
- We strive to keep all products listed on our website in stock, but due to high demand or other factors, product availability may change.
- In the case that a product is unavailable after you place your order, we will notify you via email and provide an option for a full refund or exchange if applicable.
4. Shipping and Delivery
- We offer shipping services to U.S. addresses and may offer international shipping in the future. Shipping fees are calculated at checkout based on your location and the shipping method selected.
- Delivery times may vary depending on the shipping method chosen. Once your order ships, you will receive a tracking number to monitor your package’s progress.
- CARLFIXCITY is not responsible for delays caused by shipping carriers or unforeseen circumstances.
5. Returns and Exchanges
- Our Refund and Returns Policy outlines the process for returns, exchanges, and refunds. We accept returns within 30 days of the purchase date, provided the items are in their original, unused condition.
- Any items marked as “final sale” or personalized/customized products are not eligible for return or exchange unless defective or damaged upon arrival.
6. Discounts and Promotions
- From time to time, CARLFIXCITY may offer discounts, promotions, or coupon codes. These offers are subject to specific terms and conditions, which will be stated at the time of the promotion.
- Promotions cannot be combined with other offers or discounts unless explicitly stated.
7. Cancellations
- If you wish to cancel an order, please contact us as soon as possible. If your order has not yet been processed or shipped, we will do our best to accommodate your request.
- Once an order has been processed or shipped, cancellations may not be possible, and you will need to follow our return process to receive a refund.
8. Customer Responsibility
- Customers are responsible for providing accurate and complete information when placing an order. Any incorrect or incomplete information may result in delays or issues with delivery.
- Please double-check your order before confirming your purchase to ensure that the products, sizes, and quantities are correct.
9. Limitations of Liability
- CARLFIXCITY will not be held responsible for any indirect, incidental, or consequential damages resulting from the purchase, use, or inability to use any product sold on our website.
- Our total liability is limited to the amount paid for the specific product purchased.
10. Changes to Sales Policy
- CARLFIXCITY reserves the right to update, modify, or change this Sales Policy at any time. Changes will take effect immediately upon posting on this page, and the effective date will be updated accordingly.
11. Contact Us
If you have any questions about our Sales Policy or need assistance with your order, please contact us:
- Email: info@carlfixcity.com
- Phone: (801) 295-1084
Thank you for choosing CARLFIXCITY! We are committed to providing high-quality fashion and exceptional customer service.